Lobby Security & Visitor Experience Lead

Maryland Stadium Authority; Baltimore (MD); On-site; USD 38,000 - 47,000; Full time

Job summary

Maryland Stadium Authority is seeking a Lobby Security Officer for the Warehouse at Camden Yards in Baltimore. You will manage visitor check-in, verify credentials, control building access and coordinate with sponsors and security staff.

The role emphasizes exemplary customer service, clear communication, and vigilant monitoring of access points, cameras and life-safety systems. Regular hours are weekdays, with potential overtime to ensure safety and smooth operations.

Qualifications

• General security practices knowledge.
• Situational awareness for dynamic environments.
• Interpersonal and customer service skills.
• Ability to meet performance standards and punctuality.
• Able to work independently and in a team.
• Strong reading and writing abilities.

Responsibilities

• Monitor access control and camera surveillance.
• Enforce visitor screening and badge checks.
• Maintain security logs and incident reports.
• Assist employees, visitors, and contractors entry/exit.
• Respond to alarms and coordinate with responders.

Skills

General security

Situational awareness

Interpersonal skills

Customer service

Punctuality

Teamwork

Reading & writing

Education

High School diploma or GED

Job description

Maryland Stadium Authority is seeking a Lobby Security Officer for the Warehouse at Camden Yards in Baltimore. You will manage visitor check-in, verify credentials, control building access and coordinate with sponsors and security staff.

The role emphasizes exemplary customer service, clear communication, and vigilant monitoring of access points, cameras and life-safety systems. Regular hours are weekdays, with potential overtime to ensure safety and smooth operations.