Lobby Experience Associate

CoralTree Hospitality; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Magnolia Houston Hotel is seeking attentive cleaning staff to maintain pristine public spaces, guest corridors, and assigned areas. You will join a team dedicated to making spaces clean, warm, welcoming, and comfortable for guests.

Candidates should be flexible with hours, experience preferred, and excellent English communication. You will collaborate with colleagues, respond to guest inquiries, and take initiative to resolve issues and create loyalty through exceptional service.

Qualifications

• Flexibility with work days and hours is expected in this demanding role.
• Previous experience providing service to others is preferred.
• A people person who enjoys serving guests and creating positive experiences.
• Fluent English is required, both spoken and written.
• Ability to multitask while maintaining attention to detail.

Responsibilities

• Maintain safety, cleanliness, sanitation, and organization of corridors, public areas, linens, and storage spaces.
• Collaborate with team members and communicate needs to staff and management.
• Go beyond basic duties to resolve guest concerns and foster guest loyalty.
• Be knowledgeable about services and local attractions to assist guests.
• Quickly respond to guest inquiries and ensure a welcoming environment.

Skills

Flexibility

Experience

People Person

English communication

Job description

Magnolia Houston Hotel is seeking attentive cleaning staff to maintain pristine public spaces, guest corridors, and assigned areas. You will join a team dedicated to making spaces clean, warm, welcoming, and comfortable for guests.

Candidates should be flexible with hours, experience preferred, and excellent English communication. You will collaborate with colleagues, respond to guest inquiries, and take initiative to resolve issues and create loyalty through exceptional service.