Room Attendant- Hotel

Magnolia Hotels; Houston (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Magnolia Hotels' Houston property is seeking a dedicated cleaner to keep guest rooms, corridors, and public areas spotless and welcoming. You will work with a team that strives to exceed guest expectations through meticulous cleaning and warm service.

Role emphasizes safety, sanitation, and attention to detail, with opportunities to take initiative to resolve guest concerns and enhance loyalty. Fluency in English, good writing, and effective communication are essential in daily tasks.

Qualifications

• Flexibility with work days and hours is required.
• Prior hospitality or service experience is preferred.
• Strong customer service mindset and ability to multi-task.

Responsibilities

• Maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, linen, storage closets, and public areas.
• Collaborate with team to communicate needs to staff and management to meet guest needs.
• Resolve guest complaints with initiative to create loyalty.
• Be detail oriented and diligent in performing cleaning tasks in a fast-paced environment.

Skills

Flexibility

People person

Great communication

Job description

You are part of the Magnolia Houston Hotel team that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

• Enjoy working in a fast pace environment while having an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Responsible for safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience.
• Previous experience passionately providing service to others preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.