Housekeeping Supervisor

CoralTree Hospitality Group; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Magnolia Houston Hotel, part of CoralTree Hospitality Group, is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and ensure guest rooms meet standards.

You will train staff, inspect rooms and public areas, and enforce safety and cleanliness protocols. This role supports guest satisfaction in a busy Houston property with a focus on consistency and quality of service.

Qualifications

• Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
• Fluency in English both verbal and non-verbal; provide legible communication.
• Compute mathematical calculations and maintain confidentiality of guest data.
• Ability to ascertain departmental training needs and provide such training.
• Ability to direct performance of staff and follow up with corrections.
• Ability to input and access information in the property management system.
• Must be able to work weekends, evenings and holidays.

Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they meet standards.
• Maintain knowledge of all policies and service procedures and standards.
• Prepare and distribute assignment sheets and review priorities.
• Inspect guest rooms, corridors, elevators, vending, service areas and linen closet.
• Inspect public areas, bathrooms, restaurants, spa, pool, offices and service areas after cleaning.
• Assist staff with their job functions to ensure optimum cleanliness and service.

Skills

Cleaning techniques

English fluency

Numerical calculations

Training needs

Staff supervision

PMS access

Weekend/Evenings/Holidays

Job description

Overview

This position will supervise, train, and inspect the performance of assigned Magnolia Houston Hotel Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are performed to standards.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom. and storage area.
• Inspect public areas/bathrooms, restaurants, spa, pool area, offices, and service areas after being cleaned by respective personnel, using designated checklists.
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests.

Qualifications

• Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
• Fluency in English both verbal and non-verbal. Provide legible communication.
• Compute mathematical calculations. Ability to perform job functions with attention to detail, speed, and accuracy. Ability to maintain confidentiality of guest information and pertinent hotel data.
• Ability to ascertain departmental training needs and provide such training.
• Ability to direct performance of staff and follow up with corrections when needed.
• Ability to input and access information in the property management system/computers.
• Must be able to work weeekends, evenings, and Holidays

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