Lobby Concierge & Security Specialist

Arhaus, LLC.; Kentucky; On-site; USD 32,000 - 50,000; Full time

Job summary

Arhaus, LLC. is seeking a Concierge Security Officer to be the first point of contact in our corporate headquarters lobby. The role combines professionalism with vigilance, ensuring access control and a welcoming environment for employees and guests.

The ideal candidate will have 2-5 years in hospitality or security roles, exceptional interpersonal skills, and a professional appearance. This position involves monitoring lobby activity and responding to security concerns while providing support to visitors.

Qualifications

• 2-5 years in hospitality, corporate concierge, customer service, or security roles.
• Experience in corporate security or protective services preferred.
• Professional appearance in business/neutral attire.

Responsibilities

• Welcome and greet visitors with professionalism.
• Manage and monitor entry into the main lobby.
• Identify and respond to unusual or suspicious activities.

Skills

Exceptional communication and interpersonal skills

Strong situational awareness

Proven ability to de-escalate conflict

Tech-savvy with security systems

Education

High school diploma required

Bachelor's degree in criminal justice or hospitality preferred

Tools

CCTV

Access control software

Visitor management systems

Job description

Arhaus, LLC. is seeking a Concierge Security Officer to be the first point of contact in our corporate headquarters lobby. The role combines professionalism with vigilance, ensuring access control and a welcoming environment for employees and guests.

The ideal candidate will have 2-5 years in hospitality or security roles, exceptional interpersonal skills, and a professional appearance. This position involves monitoring lobby activity and responding to security concerns while providing support to visitors.