Lobby Bar F&B Manager: Lead Guest Experience

Entertimeonline; San Juan (PR); On-site; USD 52,000 - 78,000; Full time

Job summary

GOEBEL FIXTURE COMPANY in San Juan, Puerto Rico, is seeking a Food and Beverage Manager (Lobby Bar) to oversee all F&B operations in a luxury hospitality setting, aligning with brand standards and guest expectations.

You will lead servers and bartenders, manage budgets, ensure food safety compliance, develop menus, and create memorable experiences through strong leadership, teamwork, and proactive problem solving.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• 3+ years supervisory experience in food and beverage management.
• Strong leadership and interpersonal skills; ability to motivate a diverse team.
• Proficiency with reservations systems and booking logistics.

Responsibilities

• Oversees all operations and monitors compliance with F&B policies, standards, and procedures.
• Operates department equipment and reports malfunctions.
• Supervises staffing levels to meet guest service, operational, and financial objectives.
• Develops events with goals and priorities, organizing and delivering results.
• Monitors productivity and ensures brand philosophy is understood by team.
• Maintains operating budget and ensures standards are followed.
• Leads vendors, negotiates contracts to optimize cost and quality.
• Recruits, hires, and trains F&B staff including servers and bartenders.
• Analyzes sales trends and identifies opportunities for revenue growth and cost savings.
• Ensures compliance with food safety regulations and health codes.
• Creates new Bar menu according to cost with current trends.

Skills

Leadership

Interpersonal skills

Reservations systems

Education

Bachelor's degree in Hospitality Management or related field

Tools

Reservations systems

Job description

We are Seeking for a Food and Beverage Manager, Lobby Bar for one of our clients in the hospitality industry in San Juan Puerto Rico. From Classic and modern luxury full-service hotels to fine dining and entertainment.

Responsibilities:

• Oversees all operations and monitors compliance with all F&B policies, standards, and procedures.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
• Develops events with specific goals and plans to prioritize, organize, and accomplish work.
• Monitors and maintains the productivity level of employees.
• Verifies that all team members/supervisors understand the brand specific philosophy.
• Maintains the operating budget and verifies that standards are followed.
• Assists supervisors in understanding team members’ ever-changing needs and expectations, and how to exceed them.
• Coordinates cleaning programs in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements.
• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers daily.
• Establishes and maintains open, collaborative relationships with employees.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
• Demonstrates knowledge of the brand specific service culture.
• Takes proactive approaches when dealing with guest and employee concerns.
• Negotiate contracts and manage vendor relationships to optimize cost and quality.
• Recruit, hire, and train F&B staff, including servers, bartenders, and support personnel.
• Analyze sales trends and identify opportunities for revenue growth and cost savings.
• Ensure compliance with food safety regulations and health code standards.
• Creates new Bar menu according to cost with new trends and techniques.
• Investigate and resolve complaints concerning food quality and service.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager.
• Ensure adherence to quality expectations and standards.
• Perform other duties as assigned by the manager.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
• Proven experience in food and beverage management, with a minimum of 3 years in a supervisory role.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Proficiency in reservations systems and booking logistics.
• Hospitality oriented.
• Excellent communication and problem-solving abilities.
• Knowledge in industry trends, techniques on beverages.
• Flexibility to work various shifts, including weekends and holidays.
• Fully Bilingual (English/Spanish)

Equal Employment Opportunity Employer Minorities / Females/ Disable / Veterans.