Lobby Attendant: Create Memorable Guest Experiences

BENCHMARK; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality in the United States is seeking a Lobby Attendant to support our Signia Hilton Naples Grande Beach Resort operations. You will help maintain public spaces, assist room attendants, and ensure a welcoming atmosphere for guests throughout the shift.

We value attention to detail, a neat, friendly demeanor, and the ability to move and lift supplies on foot throughout busy floors. Join a team dedicated to service excellence and guest satisfaction.

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish cleanliness goals
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Ensure cleanliness of all public areas including bathrooms, lounges and hallways
• Help room attendants with heavy lifting during deep cleaning
• Clean all public areas following SOPs
• Remove soiled linen and trash from service areas
• Respond in a friendly, helpful manner to guests and team members

Skills

Housekeeping

Guest service

Communication

Time management

Mobility

Safety awareness

Job description

Pyramid Global Hospitality in the United States is seeking a Lobby Attendant to support our Signia Hilton Naples Grande Beach Resort operations. You will help maintain public spaces, assist room attendants, and ensure a welcoming atmosphere for guests throughout the shift.

We value attention to detail, a neat, friendly demeanor, and the ability to move and lift supplies on foot throughout busy floors. Join a team dedicated to service excellence and guest satisfaction.