Lobby Attendant - Create Memorable Guest Experiences

Pyramid Global Hospitality; Auburndale (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Boston Marriott Newton, part of the Pyramid Global Hospitality portfolio, is hiring a Lobby Attendant to support our housekeeping team. You will help maintain pristine public spaces and assist room attendants with daily tasks, delivering a welcoming guest experience.

The ideal candidate has housekeeping experience or a neat, pleasant personality, strong time management, and the ability to work on your feet. Physical stamina and teamwork are essential to succeed.

Qualifications

• Housekeeping experience desirable.
• Time management skills.
• Ability to work on feet for extended periods.
• Ability to communicate effectively.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Housekeeping experience

Attention to detail

Time management

Communication

Teamwork

Physical stamina

Tools

Spray bottles

Vacuum cleaners

Mops

Brooms

Dust pans

Scrub pads

Dusters

Job description

Boston Marriott Newton, part of the Pyramid Global Hospitality portfolio, is hiring a Lobby Attendant to support our housekeeping team. You will help maintain pristine public spaces and assist room attendants with daily tasks, delivering a welcoming guest experience.

The ideal candidate has housekeeping experience or a neat, pleasant personality, strong time management, and the ability to work on your feet. Physical stamina and teamwork are essential to succeed.