Lobby Attendant

The Brown Hotel; Shawnee (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PayActive wage access

PTO & holidays

Healthcare benefits

401(k) with 4% match

Hotel and F&B discounts

Job summary

The Brown Hotel is seeking a friendly Lobby Attendant to help maintain a clean, welcoming lobby and assist guests with needs in a polished environment.

You will be the first impression of the hotel, greeting guests and keeping the lobby neat while reporting to the Front Office Manager or Director of Rooms. This role supports career growth within the hospitality industry.

Qualifications

• Eligible to work in the United States.
• Combination of education and experience.
• Ability to stand, sit, bend, and lift as required.

Responsibilities

• You are the first impression of the hotel, ensuring guests feel welcome in a well-maintained lobby.
• Greet guests, keep the lobby clean and organized, and assist as needed.
• Report to the Front Office Manager or Director of Rooms.

Skills

Guest service

Communication

Professional demeanor

Team player

Education

High school diploma or equivalent

Job description

Lobby Attendant

We are seeking a friendly and detail-orientedLobby Attendant to help maintain a clean, welcoming, and polished environment for all guests. In this role, you’ll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.

Key Responsibilities

• You will be the first impression of our hotel, ensuring guests feel welcomed and comfortable in our beautifully maintained lobby.
• Your daily tasks will include greeting guests, keeping the lobby clean and organized, and providing assistance as needed.
• You will report to the Front Office Manager or Director of Rooms.
• A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience

What You’ll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellenceby showing a warm smile, friendly personality, and positive attitude.

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."\

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.