Public Area Attendant

HVMG; Knoxville (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Career growth

Flexible schedule

PayActive access

PTO & Holidays

Healthcare benefits

401(k) match

Discounts

Job summary

HVMG is seeking a Public Area Attendant to maintain a clean, welcoming lobby and public spaces. You’ll greet guests, keep the lobby orderly, and assist with guest needs, ensuring a polished environment that reflects our standards.

Ideal candidates are dependable and take pride in hospitality, with AM/PM shifts available to fit different schedules. This role offers opportunities for advancement within the hotel operations field.

Qualifications

• Eligible to work in the United States.
• Ability to read product labels and communicate with guests about needs.
• Flexible scheduling including evenings, weekends, and holidays if needed.
• Professional demeanor reflecting Culture of Excellence.

Responsibilities

• Be the first impression of our hotel, ensuring guests feel welcomed and comfortable in the lobby.
• Greet guests, keep the lobby clean and organized, and assist as needed.
• Report to the Front Office Manager or Director of Rooms.
• Potential career growth across roles within hospitality.

Education

Combination of education and experience

Job description

Public Area Attendant

We are seeking a friendly and detail-oriented Public Area Attendantto help maintain a clean, welcoming, and polished environment for all guests. In this role, you’ll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.

Schedule: AM and PM shifts available

AM Shift: 6am-2:30am

PM Shift: 2:00pm -10:30pm

Key Responsibilities

• You will be the first impression of our hotel, ensuring guests feel welcomed and comfortable in our beautifully maintained lobby.
• Your daily tasks will include greeting guests, keeping the lobby clean and organized, and providing assistance as needed.
• You will report to the Front Office Manager or Director of Rooms.
• A career as a Public Area Attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience

What You’ll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.