Lobby Attendant

Hilton; Richmond (VA); On-site; USD 2,066,000 - 2,824,000; Full time

Job summary

Hilton Richmond is seeking a Lobby Attendant to maintain the cleanliness and welcoming condition of the hotel's lobby and public areas. You will be responsible for dusting, sweeping, mopping, vacuuming, and polishing surfaces, as well as restocking restrooms and addressing guest requests.

Ideal candidates have strong attention to detail, good communication, and the ability to lift up to 50 lbs. Previous housekeeping or hospitality experience is a plus, and the role is based in the heart of

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.
• Strong attention to detail and cleanliness standards.
• Good communication and customer service skills.
• Ability to lift, push, and pull up to 50 lbs.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure lobby appearance meets standards and address issues promptly.
• Respond to guest requests courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.

Skills

Attention to detail

Cleanliness standards

Independent work

Physical stamina

Lifting up to 50 lbs

Standing and walking

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

250 rooms | 17,634 sq. ft. total event space across 13 meeting roomsAmenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support.Located in the heart of Virginia’s capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.Pay Range:$15.00-$20.50The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel’s lobby and public areas. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.JOB DESCRIPTIONJob Title: Lobby AttendantDepartments: HousekeepingSupervision Exercised: NoneSupervision Received: Housekeeping Manager / Executive HousekeeperMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent preferred.ExperiencePrevious cleaning, janitorial, or housekeeping experience preferred.Hospitality environment experience a plus.Skills & KnowledgeStrong attention to detail and cleanliness standards.Ability to work independently and efficiently.Ability to lift, push, and pull up to 50 lbs.Ability to stand, walk, and bend for extended periods.Good communication and customer service skills.Knowledge of cleaning chemicals and safety procedures preferred.Job Duties & ResponsibilitiesClean and maintain lobby, hallways, elevators, restrooms, and public areas.Dust, sweep, mop, vacuum, and polish surfaces as required.Empty trash receptacles and replace liners.Maintain cleanliness and restocking of public restrooms.Ensure all furniture, décor, and fixtures in public areas are clean and tidy.Monitor lobby appearance throughout the shift and address issues promptly.Respond to guest requests and provide assistance courteously.Report maintenance issues or safety concerns to management.Follow all safety and sanitation guidelines.Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.