Lobby Attendant

Spire Hospitality; Orange (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Hotel Fera, a DoubleTree by Hilton, in Orange County, California, seeks a Lobby Attendant to greet guests, maintain public areas, and support the front desk team. This full-time position offers competitive hourly compensation and hotel perks.

You will uphold cleanliness, assist guests, and respond to requests with professionalism; prior Lobby Attendant experience preferred. A comprehensive benefits package is included for full-time employees.

Qualifications

• High school diploma or its equivalent.
• Previous Lobby Attendant experience preferred.

Responsibilities

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Uphold the highest standards of cleanliness by meticulously maintaining public areas of the hotel
• Offer clear assistance and guidance to ensure the safety of guests and team members during fire or other emergency situations

Education

High school diploma or its equivalent

Job description

Description

A Stylish Orange County Stay - Close to the Action. Away from the Crowds.

Hotel Fera, a DoubleTree by Hilton, is a boutique-inspired lifestyle hotel in the heart of Orange County. Just minutes from Disneyland Resort, Angel Stadium, the Honda Center, the Anaheim Convention Center, Chapman University, and John Wayne Airport, Hotel Fera offers stylish accommodations, locally inspired dining at The Peel Craftbar & Kitchen, handcrafted Starbucks coffee and grab-and-go favorites at K2 Koffee KITCHEN, an outdoor pool, pickleball courts, and more than 30,000 square feet of flexible indoor and outdoor meeting and event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for maintaining the pristine appearance and cleanliness of the hotel, ensuring guest floor corridors, foyers, stairwells, and public vending areas shine.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Uphold the highest standards of cleanliness by meticulously maintaining public areas of the hotel
• Offer clear assistance and guidance to ensure the safety of guests and team members during fire or other emergency situations

Compensation: $19-$20/Hour

Physical Demands:

• Must work well in a fast paced environment
• Must be able to stoop, bend, sit and stand on a daily basis
• Must be able to stand for long periods of time and lift up to 50 pounds
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces

Qualifications:

Education:

High school diploma or its equivalent

Experience:

Previous Lobby Attendant experience preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.