Lobby Attendant

Benchmark Hospitality at DU; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company where your attention to detail makes a real difference in guest experiences. As a Lobby Attendant, you'll play a crucial role in maintaining the cleanliness of public spaces, ensuring guests feel welcomed and relaxed during their stay. This position offers a supportive environment with opportunities for growth in the hospitality industry. Experience the satisfaction of being part of a dedicated team that values your contributions and fosters a culture of excellence. If you're ready to make a positive impact and advance your career, this is the perfect opportunity for you!

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Employee Rates on Hotel Stays

Local Discounts

Qualifications

• Prior hospitality experience preferred.
• Ability to lift and push heavy items.

Responsibilities

• Engage with guests to ensure their stay is enjoyable.
• Maintain cleanliness of public areas and assist room attendants.
• Work as a team to achieve hotel cleanliness goals.

Skills

Attention to Detail

Communication Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

Opening Post Information* : Posted Date 4 weeks ago (4/11/2025 10:56 PM)

Opening ID 2025-54260

# of Openings 1

Job Locations US-CA-Los Angeles

Department (Portal Searching) Housekeeping

Position Type (Portal Searching) Regular Full Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

At the Sheraton Gateway Los Angeleswe pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Sheraton Gateway Los Angeles can mean for you!

Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Qualifications

• High School or equivalent education preferred.
• Prior hospitality experience preferred. Pushing one hundred (100) pounds maximum, lifting thirty (30) pounds maximum, frequent twisting, bending, stooping, walking, standing, reaching, talking, hearing, seeing, smiling.

This job requires ability to perform the following:

• Must be able to speak and understand the English.
• Requires good communication skills, both verbal and written
• Must be able to exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 75 pounds on a continuing basis.
• Must be able to push and pull carts weighting up to 250 pounds on a regular and continuing basis.
• Must be able to exert well-paced ability in limited space.

Compensation Range

The compensation for this position is $25.80/Hr. - $25.80/Hr. based on qualifications and experience.

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