Overnight Lobby Attendant-$22 Per Hour

Aimbridge Hospitality; Los Angeles (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading hotel management firm, where you will play a crucial role in maintaining the cleanliness and appeal of our vibrant property. As a House Attendant, your responsibilities will include ensuring public areas are pristine and providing exceptional service to guests. You'll work in a friendly, service-oriented environment, contributing to the hotel's reputation for excellence. This is an exciting opportunity to be part of a culture that values service and offers comprehensive benefits, including health coverage and paid time off. If you're ready to make a difference in the hospitality industry, we want to hear from you!

Benefits

Daily Pay

Health coverage

Disability insurance

Paid time off

Employee Assistance Program

401k plan

Qualifications

• Experience in a hotel or related field preferred.
• Ability to convey information clearly and effectively.

Responsibilities

• Clean and maintain public areas and guest rooms.
• Provide friendly service to guests and employees.
• Comply with hotel standards and regulations.

Skills

Effective communication

Ability to work under pressure

Attention to detail

Time management

Education

High School diploma or equivalent

Job description

The House Attendant-Night responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by the hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific). This role primarily works in the evenings overnight hours.

Responsibilities

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Ability to clearly convey information and ideas.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful high-pressure situations.
• Effective listening skills to understand and clarify concerns raised by co-workers and guests.

Responsibilities:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Provide turndown service to assigned guest rooms and suites.
• Clean and refresh guest rooms as needed.
• Restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Keep all hallways, public areas, and closets clean, neat, and vacuumed.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to standards.
• Follow all procedures as outlined by the Housekeeping Manager.
• Perform other duties as required.

Property Details

Venice Beach is known for its skate culture, iconic Muscle Beach, and its reputation for a free-spirited attitude. Hotel Erwin offers a unique experience that captures this eclectic vibe, providing guests with vibrant rooms, event spaces, and proximity to local attractions, including a rooftop bar and dining spots.

Company Overview

Aimbridge Hospitality is a global leader in third-party hotel management, overseeing over 1,550 hotels worldwide. We foster a culture of service excellence and provide a comprehensive benefits package, including Daily Pay, health coverage, disability insurance, paid time off, Employee Assistance Program, and a 401k plan.

About the company

We are an independent hotel management firm committed to delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.