Lobby Attendant

Orlando Marriott Lake Mary; Florida; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

PayActive access

PTO & Holidays

Healthcare benefits

401(k) with match

Discounts on hotel stays

Job summary

HVMG seeks a friendly Lobby Attendant to maintain a clean, welcoming lobby and assist guests with needs. You will be the first impression, ensuring a polished environment and smooth guest interactions across shifts.

Responsibilities include greeting guests, keeping the lobby tidy, and reporting to the Front Office Manager or Director of Rooms with a positive, Wellness-oriented attitude. This role offers growth within the hospitality sector.

Qualifications

• Eligible to work in the United States.
• Ability to read product labels and communicate with guests.
• Able to sit, stand, bend, kneel and lift as required.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Be the first impression of the hotel, greet guests and keep lobby welcoming.
• Clean, organize and maintain lobby and public areas.
• Report to the Front Office Manager or Director of Rooms.
• Future growth opportunities in hotel operations.

Skills

Customer service

Professional demeanor

Flexible

Communication

Education

Education & experience

Job description

Lobby Attendant

We are seeking a friendly and detail-orientedLobby Attendant to help maintain a clean, welcoming, and polished environment for all guests. In this role, you’ll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.

Key Responsibilities

• You will be the first impression of our hotel, ensuring guests feel welcomed and comfortable in our beautifully maintained lobby.
• Your daily tasks will include greeting guests, keeping the lobby clean and organized, and providing assistance as needed.
• You will report to the Front Office Manager or Director of Rooms.
• A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience

What You’ll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellenceby showing a warm smile, friendly personality, and positive attitude.

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.