Lobby Attendant

Doubletree by Hilton Atlanta Perimeter Dunwoody; Cypress (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a Lobby Attendant to create a welcoming environment for guests. This role involves greeting guests, maintaining a clean and organized lobby, and providing assistance with inquiries and requests. The ideal candidate will have prior experience in guest service and a keen attention to detail, ensuring that every guest feels valued and comfortable. Join a team dedicated to delivering exceptional service and creating memorable experiences for all visitors.

Qualifications

• Prior cleaning or housekeeping experience is preferred.
• Strong guest service skills and attention to detail are essential.

Responsibilities

• Provide a warm and professional greeting to guests as they enter.
• Ensure the lobby is clean, organized, and visually appealing.
• Monitor the lobby area for safety and security concerns.

Skills

Guest Service

Attention to Detail

Job description

The Doubletree by Hilton Atlanta Dunwoody is hiring a Lobby Attendant. The Lobby Attendant's job primarily involves greeting guests, maintaining a clean and presentable lobby, and providing assistance to guests. They may also direct guests to different areas, answer questions, and ensure a safe and welcoming environment.

Responsibilities:

1. Providing a warm and professional greeting to guests as they enter the lobby, making them feel welcome and comfortable.
2. Ensuring the lobby is clean, organized, and visually appealing. This may include sweeping, mopping, dusting, and ensuring that supplies are stocked.
3. Answering guest questions, providing directions, and helping with luggage or other requests.
4. Monitoring the lobby area for safety and security concerns, reporting any issues to management, and ensuring a safe environment for all guests.
5. Assisting with the setup and maintenance of lobby areas for events, such as conferences or meetings, as needed.
6. Providing friendly and helpful service to all guests, resolving any minor issues or complaints, and ensuring guest satisfaction.
7. Additional responsibilities may include operating a front desk, answering phones, taking messages, or assisting with administrative duties, depending on the location.

Qualifications:

• Prior cleaning or housekeeping experience.
• Guest Service experience.
• Strong attention to detail.