Lobby Ambassador - Aviation Security & Guest Experience

Allied Universal; San Jose (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive Pay

Weekly and Daily Pay

Growth Opportunities

Benefit Package

Job summary

Allied Universal is seeking a Lobby Ambassador in San Jose, CA to deliver outstanding customer service while safeguarding client premises. You will work 6:00 AM–3:00 PM, Monday through Friday, in a full-time role across various industries, including commercial real estate, healthcare, and education.

Responsibilities include greeting visitors, performing access control checks, and responding to incidents with composure.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• HS diploma or equivalent, or 5 years of verifiable experience.
• Background check conducted per federal, state, and local laws.
• Drug screen required where permitted by law.

Responsibilities

• Provide customer service while enforcing safety and security procedures and site policies.
• Respond calmly to incidents and critical situations.
• Conduct regular and random patrols around the client site and perimeter.
• Operate Access Control system to verify guest registration and reason for visit.
• Greet and assist employees, tenants, and guests at the lobby.
• Represent AUS professionally as the face of the client and company.

Skills

Customer service

Problem solving

Communication

Education

High school diploma or equivalent

Tools

Access Control system

Job description

Allied Universal is seeking a Lobby Ambassador in San Jose, CA to deliver outstanding customer service while safeguarding client premises. You will work 6:00 AM–3:00 PM, Monday through Friday, in a full-time role across various industries, including commercial real estate, healthcare, and education.

Responsibilities include greeting visitors, performing access control checks, and responding to incidents with composure.