Loans & Tax Services Specialist — Fast-Paced Growth

World Finance; Nashville (TN); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Mental health support

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Job summary

World Finance in Nashville, TN seeks a Financial Services Representative to drive loan sales, handle past-due accounts, and prepare tax returns. You will perform daily outbound calls, meet customers in person, explain terms, and close loans to help the branch hit its goals.

This fast-paced role requires excellent communication and organizational skills, plus the ability to balance sales with collections. A valid driver’s license and the capacity to obtain required licenses are needed, with

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Must be able to independently perform all required bank runs, including transporting deposits.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, applications, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns and assist customers with tax-related questions.
• Assist customers in person with loan applications, tax services, payments, and account questions.
• Process payments and document activity in company systems; maintain accurate records.
• Balance cash and perform bank runs to deliver deposits.

Skills

Sales

Customer service

Collections

Account management

High-volume calls

Education

High school diploma or equivalent

Job description

World Finance in Nashville, TN seeks a Financial Services Representative to drive loan sales, handle past-due accounts, and prepare tax returns. You will perform daily outbound calls, meet customers in person, explain terms, and close loans to help the branch hit its goals.

This fast-paced role requires excellent communication and organizational skills, plus the ability to balance sales with collections. A valid driver’s license and the capacity to obtain required licenses are needed, with