Loan & Financial Services Specialist

World Finance Corporation of Tennessee; Dickson (TN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with company match

Paid holidays and vacation

Volunteer time

Career advancement

Job summary

World Finance Corporation of Tennessee seeks a motivated Financial Services Representative to drive loan sales, manage delinquencies, and assist customers with tax services and account needs at our Dickson branch.

This role requires daily outbound calls, in-person meetings, and a focus on meeting performance goals. We offer performance-based earnings, comprehensive benefits, and clear pathways for advancement.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult customer conversations.
• Proven track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by processing applications and explaining terms.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts and arrange payment plans.
• Prepare individual tax returns and assist customers with tax questions.
• Assist customers in person with loan applications, tax preparation, and payments.
• Maintain accurate records and balance cash, including bank deposits.

Skills

Sales experience

Customer service

High-volume calls

Communication

Problem-solving

Organization

Education

High school diploma

Tools

Basic computer skills

Job description

World Finance Corporation of Tennessee seeks a motivated Financial Services Representative to drive loan sales, manage delinquencies, and assist customers with tax services and account needs at our Dickson branch.

This role requires daily outbound calls, in-person meetings, and a focus on meeting performance goals. We offer performance-based earnings, comprehensive benefits, and clear pathways for advancement.