Loan & Tax Services Specialist

World Finance Corporation of Tennessee; Humboldt (TN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with match

Paid holidays and vacation

Job summary

World Finance Corporation of Tennessee is seeking a Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax services in person.

You will conduct high-volume outbound calls, close loans, prepare tax returns, and balance cash while following company policies. Strong communication, problem-solving, and multitasking are essential in this fast-paced role with opportunities for advancement and bonus eligibility.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult conversations.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections and new business generation; thrive in a high-volume environment.
• Prepare individual tax returns, gather and review documentation, and assist customers with tax questions.

Skills

Sales experience

Customer service

High-volume calling

Communication

Problem solving

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

World Finance Corporation of Tennessee is seeking a Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax services in person.

You will conduct high-volume outbound calls, close loans, prepare tax returns, and balance cash while following company policies. Strong communication, problem-solving, and multitasking are essential in this fast-paced role with opportunities for advancement and bonus eligibility.