Loan Title & File Specialist – Dual Support

Del Norte Credit Union; Espanola (NM); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k)

Spanish Speaking Incentive

Paid Time Off

11 holidays

EAP & Disability

Wellness & Education Reimbursement

Job summary

Del Norte Credit Union in Espanola, NM is seeking a Title Processor to support lending operations by accurately managing all incoming and outgoing titles, performing loan file maintenance, and administering the Skip-A-Pay program.

The role requires dual support across loan-related areas, proficiency with the core system, and a commitment to regulatory compliance and member education in line with DNCU’s mission.

Qualifications

• One year to three years of similar or related experience.
• A high school education or GED.
• Demonstrates strong customer service and confidentiality.

Responsibilities

• Demonstrate a working knowledge of the applicable core system, including loan and deposit platforms.
• Maintain accurate records and track incoming and outgoing titles.
• Administration and maintenance of Skip-A-Pay program.
• Perform a variety of loan account file maintenance.
• Provide universal dual support to other loan related areas.
• Promotes a needs-based member education culture within the department to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals.
• Work effectively in a team environment contributing to the success of the department and organization.
• Comply with all regulations and security procedures and complete all mandatory annual compliance courses.

Skills

Attention to detail

Teamwork

Regulatory compliance

Communication skills

Problem solving

Education

High school diploma or GED

Tools

Core system proficiency

10-key calculator

Windows

MS Office

Job description

Del Norte Credit Union in Espanola, NM is seeking a Title Processor to support lending operations by accurately managing all incoming and outgoing titles, performing loan file maintenance, and administering the Skip-A-Pay program.

The role requires dual support across loan-related areas, proficiency with the core system, and a commitment to regulatory compliance and member education in line with DNCU’s mission.