Loan & Tax Services Specialist (Temp)

World Finance; Glasgow (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Major medical, dental, vision

Life insurance

401(k) with company match

Paid holidays and vacation

Volunteer time

Mental health support

Job summary

World Finance in Glasgow, KY is seeking a Financial Services Representative (Temporary) to drive loan sales, manage past-due accounts, and assist customers with tax returns. This role requires daily outbound calls, high-volume collections, and in-person customer interactions to meet financial needs.

You will close loans, handle tax-related duties, and balance multiple tasks while aiming to achieve sales and service goals.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult conversations.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and requesting the business.
• Outbound customer outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation, payments, and account questions.

Skills

Sales experience

Customer service

Collections

Account management

Education

High school diploma or equivalent

Job description

World Finance in Glasgow, KY is seeking a Financial Services Representative (Temporary) to drive loan sales, manage past-due accounts, and assist customers with tax returns. This role requires daily outbound calls, high-volume collections, and in-person customer interactions to meet financial needs.

You will close loans, handle tax-related duties, and balance multiple tasks while aiming to achieve sales and service goals.