Loan Sales & Tax Services Rep (Temp) — Growth Potential

World Finance; Kentucky; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k) with company match

Paid holidays and vacation time

Health, dental, vision, life insurance

Long-term disability

Free mental health support

Paid volunteer time

Promote-from-within culture

Job summary

World Finance is hiring a Financial Services Representative (Temporary) in Mt. Sterling, KY. The role focuses on driving loan sales, collections, tax services, and customer support, with daily outbound calls and in-person meetings.

You will manage delinquent accounts, assist customers with loan applications and tax prep, process payments, and maintain accurate records in company systems. The position offers hourly pay with performance bonuses and benefits.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax questions.
• Assist customers in person with loan applications, tax preparation services, payments, and account questions.
• Process payments, account updates, tax-related documentation, and document activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.

Skills

Sales experience

Customer service

High-volume calls

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

World Finance is hiring a Financial Services Representative (Temporary) in Mt. Sterling, KY. The role focuses on driving loan sales, collections, tax services, and customer support, with daily outbound calls and in-person meetings.

You will manage delinquent accounts, assist customers with loan applications and tax prep, process payments, and maintain accurate records in company systems. The position offers hourly pay with performance bonuses and benefits.