Loan Support Specialist — Relationship Banking & Growth

OMB Bank; Mount Vernon (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Excellent work environment

Paid leave

Insurance plans

Retirement match

Discounts on bank services

Job summary

OMB Bank in Mount Vernon, MO is seeking a Loan Assistant to support the loan life cycle from application to closing. You will work with lenders and banking support teams to ensure excellent borrower experience and cross-sell suitable products.

The role emphasizes strong customer service, precise documentation, and collaboration across departments while maintaining standard banking policies.

Qualifications

• Excellent customer service and strong communication skills.
• Mathematical, problem-solving and computer skills.
• Basic knowledge of banking operations, documentation, policy and procedures.
• Willingness to cross-sell bank products and services.

Responsibilities

• Support loan processing from application to closing.
• Cross-sell bank products and services where appropriate.
• Coordinate with lenders and banking support teams to ensure good service.
• Assist borrowers with renewals, draws, and payments.

Skills

Customer service

Communication

Mathematics

Problem solving

Computer skills

Banking operations

Education

High school diploma or equivalent

Job description

Description

Loan Assistant

Job Summary
As a representative of the bank, this role will be instrumental in helping expand OMB’s brand recognition while increasing our market presence by engaging community members and customers who can benefit from the products and services offered.

Loan Assistants cooperatively work with one or two lenders and provide support to other lenders as needed. This role acts as a resource for interested and current borrowers throughout the loan life process, including the loan documentation from application to closing and ongoing borrower support such as renewals, draws, and payments. The Loan Assistant works directly with all banking support teams to guarantee our customers experience outstanding service.

Individuals in this job must be able to demonstrate and apply knowledge of the many avenues for commercial loan structuring and funding. With a focus on relationship banking, loan assistants are encouraged to identify and cross-sell additional bank products and services that benefit the customer. Additional duties include cooperatively supporting and performing other activities required for the efficient operations of banking centers.

Compensation is a combination of base salary plus incentive that is based on loan production and job performance.

Primary Location/Schedule:

· 510 W Mt Vernon Blvd, Mt Vernon, MO 65712

· 8:00 am - 5:00 pm Monday – Friday; overtime and weekends based on loan volume

· Fulltime: 40 hours per week average

Position Requirements:

· High school diploma or equivalent

· A minimum of 3-5 years of loan and/or loan processing experience

Required Skills:

· Excellent customer service and strong communication skills

· Strong mathematical, problem-solving and computer skills

· Basic knowledge of banking operations, documentation, policy and procedures

· Effective multi-tasking and organizational skills

· Willingness to proactively cross-sell bank products & services

To Apply:

· Complete an application at https://www.ombbank.com/about/careers

· Contact Human Resources at [e-mail] or 417-869-9000 for more information

Employee Benefits:

· Excellent work environment where you are appreciated and recognized for your individual efforts and contributions

· Stability with a locally owned community bank that is growing and expanding in the region

· Paid Leave: Vacation, Military, Bereavement, and Jury Duty

· Full and partially paid insurance plans: life w/ AD&D, disability, medical, and dental

· Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D

· 100% match of retirement savings (up to plan limit)

· Discounted financial service fees on select OMB products and services

· Plus more

Futures made brighter. Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EOE/VETERANS/DISABLED E-VERIFY EMPLOYER