Loan Support Specialist — Lending Operations & Customer Care

PLANTERS BANK & TRUST CO; Leland (MS); On-site; USD 32,000 - 48,000; Full time

Job summary

Planters Bank & Trust Company in Leland, MS is seeking a Loan Assistant to support loan officers and the lending team. You will help with loan origination, document preparation, file maintenance, and customer communication to ensure smooth processing.

The role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced banking environment.

Qualifications

• High School education or equivalent education or training.
• Associate’s Degree in Business, Finance, Accounting, or a related field preferred.
• Minimum of 2 years of banking, lending, loan operations, or financial services experience preferred.
• Experience supporting commercial, consumer, or mortgage lending activities strongly preferred.
• Knowledge of loan documentation and banking procedures preferred.
• Critical thinking and using logic and reasoning to complete loan paperwork.
• Knowledge of lending processes and loan documentation preferred.
• Working knowledge of banking regulations and compliance requirements.
• Excellent organizational and time-management skills.
• High attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to learn and operate loan origination and core banking systems.
• Strong customer service and relationship-building skills.
• Ability to maintain confidentiality and exercise sound judgment
• Satisfactory Credit Bureau and Background report.

Responsibilities

• Assist with loan origination, document preparation, and file maintenance.
• Coordinate loan closings and monitor outstanding requirements.
• Ensure files are compliant with regulatory requirements and accurate.

Skills

Critical thinking

Time management

Verbal communication

Written communication

Customer service

Confidentiality

Education

High School

Associate's Degree in Business/Finance/Accounting

Tools

Microsoft Office Suite

Loan origination systems

Core banking systems

Job description

Planters Bank & Trust Company in Leland, MS is seeking a Loan Assistant to support loan officers and the lending team. You will help with loan origination, document preparation, file maintenance, and customer communication to ensure smooth processing.

The role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced banking environment.