Loan Support Specialist — ESOP Benefits & Growth

Freedombank; Waukon (IA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Employee Stock Ownership Plan (ESOP)

Paid Vacation and Sick Leave

11 Paid Holidays

Group Term Life Insurance

Job summary

FreedomBank, a 100% employee-owned community bank serving Northeast Iowa, seeks a Loan Processor in Waukon, IA. You will prepare accurate loan documents, assist lenders with closings, and manage post-closing duties to keep files compliant and current.

In this role you will provide excellent customer service, review files for completeness, and help manage escrow accounts for taxes and insurance. We value integrity, teamwork, and strong computer skills with MS Office.

Qualifications

• Prepare accurate loan documents for various types of loans in a timely manner.
• Assist lenders with closing preparation and required file documentation.
• Book, fund, and review closed loans for accurate entry in the loan system.
• Assist with post-closing duties including recording documents and filing security instruments.
• Provide exceptional customer service while assisting customers with loan payments.

Responsibilities

• Maintain weekly and monthly loan-related reports.
• Review loan files for completeness, accuracy and compliance.
• Work as a team with other loan support staff and assist as needed.
• Assist with managing escrow accounts for taxes and insurance and processing disbursements.
• Help staff with questions regarding processing, underwriting, closing and payments.

Skills

Excellent verbal and written

Trustworthiness

Customer service

Problem solving

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

FreedomBank, a 100% employee-owned community bank serving Northeast Iowa, seeks a Loan Processor in Waukon, IA. You will prepare accurate loan documents, assist lenders with closings, and manage post-closing duties to keep files compliant and current.

In this role you will provide excellent customer service, review files for completeness, and help manage escrow accounts for taxes and insurance. We value integrity, teamwork, and strong computer skills with MS Office.