Loan Assistant

Iowa State Bank; Ireton (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

401(K) with match

Parental Leave

Volunteer Time Off (VTO)

Paid STD

Paid LTD

Paid Life Insurance

Job summary

Iowa State Bank is seeking a proactive Loan Assistant to support Consumer, Agricultural, and Commercial loan officers. You will play a key role in the loan process, enabling our team to generate new business while delivering an outstanding customer experience from start to finish.

The role emphasizes accuracy, timely processing, and collaboration with lenders, borrowers, and third parties to ensure smooth closing and ongoing administration of loans.

Qualifications

• Experience supporting loan officers in consumer, agricultural, or commercial lending.
• Strong customer service orientation and communication skills.
• Ability to process loan requests and verify drawing within limits.
• Familiarity with loan documentation and regulatory requirements.
• Team player with attention to accuracy and deadlines.

Responsibilities

• Process loan requests verifying draw is within the proper limits for customer.
• Communicate proactively with borrowers and third parties to meet deadlines and requirements.
• Process routine customer loan transactions and respond to loan inquiries.
• Stay current on loan products, financial services, and regulatory requirements.
• Coordinate with lenders to obtain required loan information and documentation.
• Maintain and reconcile filing fees accounts and ensure accurate loan file imaging.
• Assist in obtaining customer signatures on credit and loan documents as directed by the lender.
• Support community involvement to enhance bank visibility and service to the community.

Skills

Customer service

Communication

Attention to detail

Loan processing

Regulatory knowledge

Teamwork

Problem solving

Job description

Description

Iowa State Bank is seeking a proactive and detail-oriented Loan Assistant to support our Consumer, Agricultural, and Commercial loan officers. In this role, you will play a key part in the loan process, enabling our team to generate new business while delivering an outstanding customer experience from start to finish.

Requirements

• Process loan requests verifying draw is within the proper limits for customer.
• Communicate proactively and pleasantly with borrowers and third parties to ensure loan related tasks are completed according to established deadlines and regulations and/or process requirements.
• Process routine customer loan transactions and respond to loan relationship inquires as needed.
• Proactively seek to better meet changing customer needs, bank growth objectives and department profitability benchmarks within an evolving regulatory framework by remaining current on the application of existing and newly emerging loan products, financial services and technologies.
• Has a strong commitment and dedication to internal and external customer service.
• Works in connection with lender to obtain required loan financial information and other loan documentation prior to loan closing and as needed for ongoing administration of loans and customer relationships.
• Reviews reports generated from the bank’s tracking systems and works with lender and customers to assure customer and loan files are maintained in a complete, current and accurate manner.
• Works in connection with lender to obtain customer signatures on required credit and loan file documentation, as directed by the lender.
• Maintain and reconcile filing fees account.
• Is accountable to the credit department, compliance department and lender for accurate loan document preparation, interactions with loan processors in the booking and funding of loans, and credit/loan file related imaging.
• Participates in community affairs to increase the Bank’s visibility and to serve the community where we operate.

Other Duties

• As a part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.
• Participate in outside civic activities that enhance the bank, personal growth, and the community.
• Actively upholds Iowa State Bank’s visions, mission and values, encompassing mutual respect, honoring commitments, working with integrity and accepting responsibility for own actions.
• Has a strong commitment and dedication to exceptional internal and external customer service.

Full Time Benefits to include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• 401(K) with match
• Parental Leave
• Volunteer Time Off (VTO)
• Paid STD
• Paid LTD
• Paid Life Insurance