Loan Support/Retail Banker

MBT Bank; Albert Lea (MN); On-site; USD 32,000 - 46,000; Full time

Job summary

MBT Bank in Albert Lea, MN seeks a versatile Banking Support Specialist to assist branch Loan Officers with loan workflow, document collection, and answering customer inquiries.

This role also handles regular Retail Banking duties, including completing teller transactions and opening consumer checking, savings, and CDs. Strong customer service and basic banking software proficiency are valued.

Qualifications

• High School Diploma or equivalent.
• Two or more years of banking and/or customer service experience and working knowledge of business, office, or bank functions.
• Certificates, Licenses, Registrations: None.
• Proficiency in Microsoft Office, web-based software, banking software, and overall computer navigation.

Responsibilities

• Support branch Loan Officers with loan workflow and document collection; answer customer inquiries.
• Perform regular Retail Banking duties, including teller transactions and opening basic accounts (checking, savings, CDs).
• Other duties may be assigned.

Skills

Customer service

Banking knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office

Banking software

Web-based software

10-key calculator

Keyboarding

Job description

Description

This will be a dual role position that provides support to branch Loan Officers in accordance with the established loan workflow and will assist with collection of documents and answer customer loan inquiries as needed.

This position will also provide regular Retail Banking support by accurately completing all types of teller transactions and opening basic accounts such as consumer checking, savings, and CDs.

Other duties may be assigned.

Requirements

SKILLS & ABILITIES

• Education:High School Diploma or equivalent
• Experience:Two or more years of banking and/or customer service experience and working knowledge of business, office, or bank functions.
• Certificates, Licenses, Registrations
• None
• Computer Skills:
• Proficiency in the use of basic office equipment, 10-key calculator, keyboarding, Microsoft Office, web-based software, banking software, and overall computer navigation.

SUPERVISORY RESPONSIBILITIES

None