Loan Solutions Specialist – Growth & Incentives

Jobtome; Austin (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist in Austin, TX. You will listen to customers, assess needs, and provide access to financing options through our nonprime lending platform.

The role rewards hard work in a competitive environment with opportunities for advancement. Responsibilities include multitasking, exceeding customer expectations, guiding customers through loan processes, and complying with regulations.

Qualifications

• High School Diploma or GED.
• Experience in sales, collections or customer service is preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations through empathy and achieving branch goals.
• Develop new connections and maintain relationships by guiding customers through loan processes.
• Manage the loan life cycle, including collections, while complying with laws.
• Engage with customers and departments via phone, email, chat and internal systems.
• Demonstrate drive to achieve and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Communication skills

Spanish language

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial is hiring a Loan Sales Specialist in Austin, TX. You will listen to customers, assess needs, and provide access to financing options through our nonprime lending platform.

The role rewards hard work in a competitive environment with opportunities for advancement. Responsibilities include multitasking, exceeding customer expectations, guiding customers through loan processes, and complying with regulations.