Loan Solutions Specialist - Growth & Impact

Jobtome; Tampa (FL); Presencial; USD 43.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial is seeking a Loan Sales Specialist to guide customers through the loan process, assess needs, and present tailored financing solutions. The role is on-site in Tampa, FL, with opportunities for professional growth and advancement within a supportive team.

The position emphasizes excellent customer service, multi-tasking, and adherence to regulatory requirements while driving branch goals and customer satisfaction.

Formación

• High School Diploma or GED required.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through empathy and encouragement, delivering outcomes aligned with branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate drive to achieve, maintaining a goal-oriented attitude.
• Educate customers on optional insurance products and ensure understanding of loans, terms and options.

Conocimientos

Sales experience

Customer service experience

Bilingual Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial is seeking a Loan Sales Specialist to guide customers through the loan process, assess needs, and present tailored financing solutions. The role is on-site in Tampa, FL, with opportunities for professional growth and advancement within a supportive team.

The position emphasizes excellent customer service, multi-tasking, and adherence to regulatory requirements while driving branch goals and customer satisfaction.