Loan Solutions Specialist — Fast, Friendly Financing

Jobtome; Kannapolis (NC); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing benefits

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Descripción de la vacante

OneMain is hiring Loan Sales Specialists who listen to customers' needs and offer friendly, fast, and affordable financing. The role rewards performance with incentives and opportunity for career growth within a supportive environment.

You will handle the loan lifecycle, engage customers across channels, and work toward branch goals while maintaining compliance and delivering excellent service.

Formación

• High school diploma or GED required.
• Previous sales, collections, or customer service experience preferred.
• Spanish bilingualism strongly preferred.

Responsabilidades

• Multitask to meet the dynamic demands of loan sales and customer service.
• Exceed customer expectations with empathy, clarity, and tailored explanations.
• Engage customers throughout the loan process and lifecycle with tailored solutions.
• Manage loan life cycle including collections while complying with laws and regulations.
• Communicate with customers through phone, email, chat, and internal systems.
• Maintain an achievement-driven, goal-oriented mindset.
• Educate customers on loan terms and optional insurance products.

Conocimientos

Bilingual Spanish

Sales experience

Customer service

Educación

High School Diploma or GED

Descripción del empleo

OneMain is hiring Loan Sales Specialists who listen to customers' needs and offer friendly, fast, and affordable financing. The role rewards performance with incentives and opportunity for career growth within a supportive environment.

You will handle the loan lifecycle, engage customers across channels, and work toward branch goals while maintaining compliance and delivering excellent service.