Loan Solutions Consultant - Fast, Friendly Financing

Jobtome; Charleston (WV); On-site; USD 45,000 - 65,000; Full time

Job summary

OneMain is seeking a Loan Sales Specialist to listen to customers, provide financing solutions, and drive branch goals. You will engage clients through multiple channels, explain loan terms, and support lifecycle activities from application to closure.

The role emphasizes service excellence, compliance, and teamwork, with opportunities for professional growth and incentive-based rewards within a supportive environment.

Qualifications

• High School Diploma or GED required or equivalent.
• Preferred: Sales, collections, or customer service experience.
• Preferred: Bilingual Spanish proficiency.

Responsibilities

• Multitask and adapt to dynamic loan sales duties while delivering timely service.
• Exceed customer expectations through empathy and guidance to meet branch goals.
• Engage customers throughout the loan process and tailor solutions to needs.
• Manage loan lifecycles, including collections, while ensuring compliance with laws.
• Interact with customers and teams via phone, email, chat, and in-house systems.
• Communicate loan options clearly and help customers understand terms and choices.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to listen to customers, provide financing solutions, and drive branch goals. You will engage clients through multiple channels, explain loan terms, and support lifecycle activities from application to closure.

The role emphasizes service excellence, compliance, and teamwork, with opportunities for professional growth and incentive-based rewards within a supportive environment.