Loan Solutions Specialist

myhrhome; Overland (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee stock purchase

Tuition reimbursement

Paid time off

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial is seeking a customer-focused teammate to support loan sales and collections in a fast-paced, on-site role. You will engage customers across channels, explain loan options, and drive service quality while adhering to regulations.

With opportunities for advancement through robust training and leadership tracks, you can grow from entry into branch management. We offer comprehensive benefits and a supportive, inclusive culture.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations with empathy and encouragement to reach branch goals.
• Engage customers throughout the loan process with tailored solutions.
• Manage loan life cycle, including collections, compliant with laws.
• Communicate via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and goal-oriented attitude.
• Educate customers about insurance products and loan options.

Skills

Sales experience

Collections experience

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a customer-focused teammate to support loan sales and collections in a fast-paced, on-site role. You will engage customers across channels, explain loan options, and drive service quality while adhering to regulations.

With opportunities for advancement through robust training and leadership tracks, you can grow from entry into branch management. We offer comprehensive benefits and a supportive, inclusive culture.