Loan Solutions & Growth Specialist

Jobtome; Lancaster (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is currently seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. The role rewards hard work with competitive compensation, opportunities for advancement, and incentives based on individual and branch performance.

The position involves multitasking, delivering empathetic service, and educating customers on loan terms and optional insurance products while complying with applicable laws.

Qualifications

• High school diploma or GED is required.
• Sales, collections, or customer service experience is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations through ease, empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain ones by engaging customers through the loan process and lifecycle with tailored solutions.
• Manage the loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate achievement mindset with internal drive and goal orientation.
• Educate customers on optional insurance products and clarify loan terms and options.

Skills

Sales

Customer Service

Collections

Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is currently seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. The role rewards hard work with competitive compensation, opportunities for advancement, and incentives based on individual and branch performance.

The position involves multitasking, delivering empathetic service, and educating customers on loan terms and optional insurance products while complying with applicable laws.