Loan Solutions Consultant

Jobtome; Kiawah Island (SC); Presencial; USD 40.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Descripción de la vacante

OneMain is seeking a Loan Sales Specialist to listen to customer needs and offer friendly, fast financing options. The role emphasizes delivering value through empathy, instruction, and a focus on achieving individual and branch goals.

You will handle multiple channels—phone, email, chat, and in-house systems—while navigating the loan life cycle, including collections, in a compliant environment. A strong customer-service orientation is essential.

Formación

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsabilidades

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through empathy and encouragement, driving progress toward branch goals.
• Develop new connections and nurture existing ones by engaging customers throughout the loan process with tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with applicable laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate a passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and ensure they understand loan terms and options.

Conocimientos

Sales experience

Customer service experience

Bilingual Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain is seeking a Loan Sales Specialist to listen to customer needs and offer friendly, fast financing options. The role emphasizes delivering value through empathy, instruction, and a focus on achieving individual and branch goals.

You will handle multiple channels—phone, email, chat, and in-house systems—while navigating the loan life cycle, including collections, in a compliant environment. A strong customer-service orientation is essential.