Loan Solutions Consultant

Jobtome; Inverness (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) with company matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days/year)

Paid sick leave

11 paid holidays

Volunteer time off

Job summary

OneMain Financial is hiring a Loan Sales Specialist in the United States. The role focuses on listening to customer needs and guiding them to affordable financing options while maintaining compliance and delivering excellent service.

Responsibilities include managing loan lifecycles, handling collections when needed, and engaging customers through multiple channels. Preferred candidates have sales or customer service experience and may be bilingual in Spanish.

Qualifications

• High school diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role requirements, delivering timely service.
• Exceed customer expectations through empathy and proactive problem solving to meet branch goals.
• Engage customers throughout loan process, presenting tailored solutions based on needs.
• Manage loan life cycle, including collections activities, while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate achievement orientation and drive toward goals.
• Educate customers on loan terms and optional insurance products to ensure informed decisions.

Skills

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist in the United States. The role focuses on listening to customer needs and guiding them to affordable financing options while maintaining compliance and delivering excellent service.

Responsibilities include managing loan lifecycles, handling collections when needed, and engaging customers through multiple channels. Preferred candidates have sales or customer service experience and may be bilingual in Spanish.