Loan Solutions Advisor

OneMain Financial Group; Victor (WV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and provide access to affordable financing for life’s expenses. The role rewards hard work with competitive pay, incentives, and professional growth within a dynamic environment.

Location is on site with a Monday–Friday schedule, potential extended hours, and a target base salary of $18.00–$20.00 per hour plus performance-based incentives.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Multitasking

Customer service

Sales

Communication

Spanish language

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and provide access to affordable financing for life’s expenses. The role rewards hard work with competitive pay, incentives, and professional growth within a dynamic environment.

Location is on site with a Monday–Friday schedule, potential extended hours, and a target base salary of $18.00–$20.00 per hour plus performance-based incentives.