Loan Solutions Advisor – Growth & Rewards

Jobtome; Dayton (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing solutions. This on-site role in Dayton emphasizes competitive pay with incentives and opportunities for advancement across leadership tracks.

You will work in a supportive environment that values customer care and achievement. The position requires a high school diploma or GED, with preferred background in Sales, Collections, or Customer Service, and Spanish

Qualifications

• Requires a High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Customer service

Sales

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing solutions. This on-site role in Dayton emphasizes competitive pay with incentives and opportunities for advancement across leadership tracks.

You will work in a supportive environment that values customer care and achievement. The position requires a high school diploma or GED, with preferred background in Sales, Collections, or Customer Service, and Spanish