Loan Solutions Advisor — Growth & Incentives

Jobtome; Toivola (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) match up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days/yr)

Paid sick leave per local ordinance

11 paid holidays

Paid volunteer time (3 days/yr)

Job summary

OneMain is hiring Loan Sales Specialists. You will listen to customers, present tailored financing solutions and guide them through the loan lifecycle across channels including phone, email, chat, and in-house systems.

The role rewards performance and offers advancement opportunities within a supportive environment. The position is on-site with a Monday–Friday schedule, some extended hours, and incentives linked to individual and branch goals.

Qualifications

• High School Diploma or GED.
• Sales, collections or customer service experience preferred.
• Spanish language skills preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely, efficient service.
• Exceed customer expectations through empathy and results aligned with branch goals.
• Develop connections with customers and present tailored loan solutions.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage customers via phone, email, chat and in-house systems.
• Demonstrate achievement drive and goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer service

Collections

Spanish language

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists. You will listen to customers, present tailored financing solutions and guide them through the loan lifecycle across channels including phone, email, chat, and in-house systems.

The role rewards performance and offers advancement opportunities within a supportive environment. The position is on-site with a Monday–Friday schedule, some extended hours, and incentives linked to individual and branch goals.