Loan Solutions Specialist — Growth & Incentives

Jobtome; Olive Branch (KY); On-site; USD 38,000 - 68,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial invites applications for a Loan Sales Specialist in the United States. The role focuses on listening to customer needs and delivering friendly, fast financing solutions while supporting branch goals.

On-site schedule is Monday–Friday with possible extended hours including Saturdays. The position offers competitive pay, incentives, and opportunities for professional development within a supportive environment.

Qualifications

• High School Diploma or GED required.
• Preferred experience in Sales, Collections or Customer Service.
• Spanish language ability preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Collections

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial invites applications for a Loan Sales Specialist in the United States. The role focuses on listening to customer needs and delivering friendly, fast financing solutions while supporting branch goals.

On-site schedule is Monday–Friday with possible extended hours including Saturdays. The position offers competitive pay, incentives, and opportunities for professional development within a supportive environment.