Loan Solutions Advisor — Growth & Impact

Jobtome; Kannapolis (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) Matching

Job summary

OneMain is seeking a Loan Sales Specialist to help customers access financing with friendly, fast and affordable options. The role emphasizes attentive listening, solution presentation and adherence to regulations while supporting branch goals.

You will engage customers across multiple channels, nurture relationships, and pursue professional development within a supportive team environment. This entry-level opportunity offers growth toward leadership roles.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish optional.

Responsibilities

• Effectively multitask and adapt to dynamic role demands, ensuring timely service.
• Exceed customer expectations through ease, empathy and encouragement to meet branch goals.
• Develop connections and maintain relationships by engaging customers throughout the loan process.
• Manage loan life cycle, including collections activities, with regulatory compliance.
• Engage customers and other departments via phone, email, chat and in-house systems.
• Demonstrate drive to achieve goals and maintain an achievement-oriented attitude.
• Educate customers on optional insurance products and loan terms/options.

Skills

Multitasking

Customer empathy

Effective communication

Sales orientation

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to help customers access financing with friendly, fast and affordable options. The role emphasizes attentive listening, solution presentation and adherence to regulations while supporting branch goals.

You will engage customers across multiple channels, nurture relationships, and pursue professional development within a supportive team environment. This entry-level opportunity offers growth toward leadership roles.