Loan Solutions Advisor

OneMain Financial; Hazelwood (MO); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Hazelwood, MO is seeking a Loan Sales Specialist to listen to customers and connect them with accessible financing options. This on-site role rewards hard work with competitive compensation and meaningful development opportunities.

You will manage the loan lifecycle, engage customers by phone, email, and in person, and collaborate across teams to meet branch and individual goals. Requirements include a High School Diploma or GED; preferred experience in Sales, Collections,

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial in Hazelwood, MO is seeking a Loan Sales Specialist to listen to customers and connect them with accessible financing options. This on-site role rewards hard work with competitive compensation and meaningful development opportunities.

You will manage the loan lifecycle, engage customers by phone, email, and in person, and collaborate across teams to meet branch and individual goals. Requirements include a High School Diploma or GED; preferred experience in Sales, Collections,