Loan Solutions Advisor

OneMain Financial; Carrollton Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Carrollton Township, MI is seeking a Loan Sales Specialist to listen to customers and provide access to affordable financing for life’s expenses. You will guide clients through the loan process, present tailored solutions, and help achieve branch goals in a fast-paced environment.

The role emphasizes empathy, multitasking, and strong customer service skills, with opportunities for professional growth and advancement within the company’s supportive network.

Qualifications

• High School Diploma or GED required.
• Preferred: experience in Sales, Collections, or Customer Service.
• Bilingual Spanish abilities are a plus.

Responsibilities

• Multitask and adapt to changing loan sales processes.
• Meet customer needs with empathy and deliver outcomes aligned to branch goals.
• Develop and maintain connections with customers throughout the loan lifecycle.
• Manage loan processes and collections in compliance with laws and regulations.
• Engage customers via phone, email, chat, and our in-house systems.
• Educate customers on optional insurance products and loan options.

Skills

Sales

Collections

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Carrollton Township, MI is seeking a Loan Sales Specialist to listen to customers and provide access to affordable financing for life’s expenses. You will guide clients through the loan process, present tailored solutions, and help achieve branch goals in a fast-paced environment.

The role emphasizes empathy, multitasking, and strong customer service skills, with opportunities for professional growth and advancement within the company’s supportive network.