Loan Servicing Operations Specialist

New Edge Associates a Talent Acquisition Firm; Miami (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

New Edge Associates helps connect top talent with a banking operations role in Miami. An Operations Specialist will support the Bank’s Loan Servicing Operations team, handling payment administration, GL reconciliations, and loan accounting processes.

The role requires banking operations experience, strong reconciliation skills, and a solid understanding of debits and credits, with exposure to loan servicing or loan accounting. Strong Excel and banking software familiarity is expected.

Qualifications

• 1-3 years of banking operations, loan servicing, loan accounting, or reconciliation experience.
• Experience with general ledger reconciliations and account balancing.
• Strong understanding of debits, credits, and accounting fundamentals.
• Experience within loan servicing, loan operations, or deposit operations environment preferred.
• Knowledge of payment processing, wire transfers, suspense accounts, and remittance processing.
• Strong analytical and problem-solving skills.

Responsibilities

• Perform daily payment administration activities, including payment setup, modifications, wire payments, and loan disbursements.
• Reconcile general ledger accounts related to loan servicing operations.
• Manage customer payment suspense accounts and resolve outstanding reconciling items.
• Process remittances, official checks, and non-posted loan transactions.
• Review loan trial balances and assist with month-end loan servicing reconciliation packages.
• Research and respond to loan inquiries from internal departments.
• Maintain loan check inventory and monitor stale-dated checks.
• Perform daily quality control reviews to ensure operational accuracy and compliance.
• Assist with internal and external audits by gathering documentation and responding to audit requests.
• Support corporate loan payment administration and disbursement functions.
• Identify and resolve loan servicing accounting discrepancies and reconciliation issues.
• Ensure compliance with BSA, AML, OFAC, and all applicable banking regulations.
• Provide operational support to other departments as needed.

Skills

Banking operations

Reconciliation skills

Debits & credits

Loan servicing knowledge

Analytical thinking

Attention to detail

Organizational skills

Excel proficiency

Education

High school diploma required

Associate's degree preferred

Bachelor's degree preferred

Tools

Excel

Banking software

Job description

New Edge Associates helps connect top talent with a banking operations role in Miami. An Operations Specialist will support the Bank’s Loan Servicing Operations team, handling payment administration, GL reconciliations, and loan accounting processes.

The role requires banking operations experience, strong reconciliation skills, and a solid understanding of debits and credits, with exposure to loan servicing or loan accounting. Strong Excel and banking software familiarity is expected.