Loan Servicing Coordinator II - Hybrid: Onsite Mon-Thu

LE001 Northwest Bank; États-Unis; Hybride; USD 60 000 - 80 000; Plein temps

Résumé du poste

Northwest Bank is seeking a Loan Servicing Coordinator to manage servicing for all small business and commercial loans. This role supports the Small Business Loan Operations Management team as a back-up when needed and emphasizes timely, accurate processing and high levels of customer service.

Key tasks include loan setup and funding, post-closing review, maintenance in the core system, payoff processing, customer inquiries, and reconciliation of General Ledger accounts.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in a related field preferred.
• 3-5 years of customer service experience.
• 5-6 years of commercial or small business loan experience.

Responsabilités

• Complete new loan set-up, funding, and post-closing review.
• Post loan transactions for all product types.
• Perform loan maintenance in the core system as needed.
• Respond to customer inquiries with exemplary customer service.
• Monitor and reconcile reports for SBA and other loans.

Connaissances

Customer service

Time management

Attention to detail

Formation

High school diploma or equivalent

Associate’s degree in a related field

Description du poste

Northwest Bank is seeking a Loan Servicing Coordinator to manage servicing for all small business and commercial loans. This role supports the Small Business Loan Operations Management team as a back-up when needed and emphasizes timely, accurate processing and high levels of customer service.

Key tasks include loan setup and funding, post-closing review, maintenance in the core system, payoff processing, customer inquiries, and reconciliation of General Ledger accounts.