Loan Servicing Coordinator I - Small Business & SBA Loans

Northwest Bank; Williamsport (Lycoming County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Additional bonus earning opportunities

Comprehensive benefits package

Job summary

A financial institution in Lycoming County is seeking a Loan Servicing Coordinator I to manage the daily life of loan servicing for small business and commercial loans. The ideal candidate will be responsible for handling loan set-up, transactions, and maintaining compliance with policies. Additional responsibilities include excellent customer service, team collaboration, and the ability to manage multiple tasks effectively. Candidates should have relevant experience in customer service and commercial loans. Competitive hourly pay and additional benefits are available.

Qualifications

• 3 - 5 years of Customer Service experience required.
• 5 - 6 years of Commercial or Small Business Loan experience preferred.
• Knowledge of loan documentation and ability to interpret it.

Responsibilities

• Manage daily loan servicing for small business and commercial loans.
• Respond to customer inquiries with exemplary customer service.
• Perform loan maintenance and ensure document integrity.

Skills

Customer Service

Commercial Loan Knowledge

Time Management

Organizational Skills

Communication Skills

Education

High School Diploma or equivalent

Associate's Degree in a related field

Tools

Microsoft Office Software

Loan Servicing Support Systems

Job description

A financial institution in Lycoming County is seeking a Loan Servicing Coordinator I to manage the daily life of loan servicing for small business and commercial loans. The ideal candidate will be responsible for handling loan set-up, transactions, and maintaining compliance with policies. Additional responsibilities include excellent customer service, team collaboration, and the ability to manage multiple tasks effectively. Candidates should have relevant experience in customer service and commercial loans. Competitive hourly pay and additional benefits are available.