Loan Services Flood Compliance Reviewer

TowneBank; Suffolk (VA); On-site; USD 45,000 - 58,000; Full time

Job summary

TowneBank is seeking a Loan Services Flood Compliance Specialist to assist in protecting and validating flood insurance for bank loans. The role supports daily flood monitoring, insurance approval processes, and reporting, with cross-functional interaction across mortgage teams.

Minimum requirements include strong communication, attention to detail, and knowledge of loan documentation. Prior banking or insurance exposure is preferred.

Qualifications

• High School graduate or equivalent or compensating work experience in a financial institution for 2-3 years.
• Must be efficient, thorough, and work well on your own and with co-workers.
• Must possess a willingness to help others at any time.
• Strong written and oral communication skills are a must when talking or emailing.
• Must be able to work in a fast-paced environment and work well under pressure to meet deadlines.
• Must have some knowledge and experience with loan documentation.
• Computer experience (Word and Excel)

Responsibilities

• Assist with pulling daily flood monitoring expired report.
• Assist in the daily review of the flood insurance approval process.
• Assist with the daily monitoring of the Core Logic Flood Determination Report.
• Assist with flood map changes and submitted by the bank’s vendor from time to time.
• Assist with the weekly Flood Insurance Report for new loans booked and verify information on core system.
• Required to work with insurance companies and provide updates to mortgagee clause, loan number and request updated policies when applicable.
• Send member communication with regards to expired or cancelled policies.
• Assist loan officers and their assistants with questions regarding their members flood insurance policies.
• May assist with internal and external department audits.
• Review all flood insurance mail and update Flood Tracking on core system.
• Assist with the BPI- LCA Flood Review workflow.
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

Skills

Written and verbal communication

Loan documentation knowledge

Microsoft Word & Excel

Independence / self-motivation

Ability to work in fast-paced env.

Financial institution experience

Willingness to help others

Education

High School graduate or equivalent / 2-3 years financial institution experience

Tools

Baker Hill Advisor

FIS Insight

FIS Image Center

Core Logic

Job description

TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members. We are seeking a Loan Services Flood Compliance Specialist to assist in the protection and validation of Flood Insurance for Towne Bank Loans.

The good-faith compensation range for this role is expected to be $45,250-$57,500, based on the role, market, internal equity, and candidate qualifications.

• Assist with pulling daily flood monitoring expired report
• Assist in the daily review of the flood insurance approval process
• Assist with the daily monitoring of the Core Logic Flood Determination Report
• Assist with flood map changes and submitted by the bank’s vendor from time to time
• Assist with the weekly Flood Insurance Report for new loans booked and verify information on core system
• Required to work with insurance companies and provide updates to mortgagee clause, loan number and request updated policies when applicable.
• Send member communication with regards to expired or cancelled policies
• Assist loan officers and their assistants with questions regarding their members flood insurance policies
• May assist with internal and external department audits
• Review all flood insurance mail and update Flood Tracking on core system
• Assist with the BPI- LCA Flood Review workflow
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

Minimum Required Skills & Competencies:

• High School graduate or equivalent or compensating work experience in a financial institution for 2-3 years
• Must be efficient, thorough, and work well on your own and with co-workers
• Must possess a willingness to help others at any time
• Strong written and oral communication skills are a must when talking or emailing
• Must be able to work in a fast-paced environment and work well under pressure to meet deadlines
• Must have some knowledge and experience with loan documentation
• Computer experience (Word and Excel)

Desired Skills & Competencies:

• Experience using Baker Hill Advisor, FIS Insight, FIS Image Center and Core Logic
• Previous work experience in a bank or finance company lending area
• Insurance experience is necessary and preferred
• Good understanding of the flood regulations and it’s requirements

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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