Loan Services Administrator

First Capital Federal Credit Union; West Manchester Township (York County); On-site; USD 36,000 - 48,000; Full time

Job summary

First Capital Federal Credit Union invites applications for a full-time Loan Services Administrator at our Headquarters in York, PA. You will support the Consumer Lending Department with loan maintenance, servicing, data integrity, and reporting while interacting with staff at all levels.

The role requires strong communication, data processing, and attention to detail, with proficiency in Microsoft Office and knowledge of lending regulations.

Qualifications

• Two years prior experience in a financial institution with understanding of loan products.
• High School Diploma and related experience required. College Degree preferred.
• Requires excellent communication skills and the ability to work well in a team environment and with all levels of management and staff.

Responsibilities

• Maintain accurate loan and collection data and follow policies/procedures.
• Perform loan servicing, quality reviews, audits, research, and corrections.
• Collect supporting documentation and manage collateral protection and related products.
• Prepare department reports and respond to lending questions from members, employees, and partners.
• Handle filing, scanning, and other clerical duties.

Skills

Loan products

Communication skills

Teamwork

Microsoft Office

Education

High School Diploma

College Degree preferred

Tools

Microsoft Office

Job description

Loan Services Administrator

First Capital Federal Credit Union is excited to announce that we have a full-time opening for a Loan Services Administrator at our Headquarters located in York, PA.

Working in our Consumer Lending Department, the Loan Services Administrator is an integral part of our Lending Operations. In this challenging role, the ideal candidate will work with all levels of staff and management providing operational support for our Consumer Lending products. This position is responsible for maintaining accurate loan and collection data and following policy and procedures. Responsibilities include but are not limited to loan maintenance, loan servicing, loan quality review, loan audits, loan research, loan corrections, collecting supporting documentation, Collateral Protection Insurance, ancillary liability protection products, and various department reports. The Loan Servicing Administrator performs filing, scanning, and other clerical duties, and handles requests for information and responds to lending questions from members, employees, and vendor partners.

Minimum Requirements:

• Two (2) years prior experience in a financial institution with understanding of loan products.
• High School Diploma and related experience required. College Degree preferred
• Requires excellent communication skills and the ability to work well in a team environment and with all levels of management and staff.
• Ability to process data reports and strong attention to detail
• Proficient in Microsoft Office
• Knowledge of federal and state lending regulations