Loan Sales Specialist

OneMain Financial; Griffin (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a on-site Loan Sales Specialist in Griffin, GA. You will listen to customer needs and offer accessible financing options while maintaining a competitive performance mindset.

The role emphasizes customer service, adherence to regulations, and collaboration across departments to drive branch goals.

Qualifications

• High School Diploma or GED required.
• Preference for experience in Sales, Collections or Customer Service.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through empathy and encouragement, delivering results tied to branch goals.
• Develop connections and engage customers throughout the loan process, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate a drive to achieve and a goal‑oriented attitude.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Sales

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements

• High School Diploma or GED

Preferred

• Sales, Collections or Customer Service experience
• Bilingual – Spanish

Location

On site

The schedule for this position is Monday‑Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)