Loan Sales Specialist

3M HEALTHCARE; Tempe (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

15 days vacation per year

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Tempe, Arizona. The role involves empowering customers through effective loan management while exceeding their expectations. Required qualifications include a High School Diploma or GED, with preferred experience in sales and customer service. Team members enjoy a competitive compensation package, health benefits, and opportunities for professional development. Candidates should be adaptable and possess a goal-oriented attitude.

Qualifications

• Strong ability to multitask and adapt to dynamic demands.
• Passion for achieving goals and customer satisfaction.
• Ability to communicate effectively through various channels.

Responsibilities

• Assist customers through the loan process with tailored solutions.
• Manage loans and engage customers throughout the life cycle.
• Educate customers on loan options and insurance products.

Skills

Sales

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal-oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements

• High School Diploma or GED

Preferred

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location

On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)